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RusNeuroMancer
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Flag Post

Camera checkbox in BIOS on HP Elite x2 1013 G3 keep Intel IPU3 ImgU enabled even if Camera disabled

‎12-17-2018 08:54 AM

HP Recommended
Product: HP Elite x2 1013 G3
Operating System: Linux

Hello!

 

BIOS checkboxes that enable or disable cameras disable just I2C sensors, but always keep relevant IPs/PCI devices (Intel IPU3 ImgU) enabled. Intel engineer asked me here to inform HP about this issue, so HP could reach Intel about fixing this.

 

I tried to contact HP via HP Support Chat to tell that, but I always get redirect to https://support.hp.com/us-en/error?errorType=500 (different ISP and web-browsers was tested, outcome was always the same).

I also tried to contact HP via MyHPSupport, but I always get "Duplicate contacts found..." error, message, with no clear explanation what to do to fix this error.
I also tried HP Phone Support, but got recommendation to use HP Executive Team: CEO e-mail contact form, which doesn't looks like appropriate way of using this form for this kind of technical information. 

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