cancel
Showing results for 
Search instead for 
Did you mean: 
project_020a
New member
1 0 0 0
Message 1 of 1
36
Flag Post

Clickpad Replacement Part

HP Recommended
Envy 17-ae1
Microsoft Windows 10 (64-bit)

Need an ALTERNATE REPLACEMENT CLICKPAD to replace synaptics. poor hardware, poor quality, poor design. Now has a mind of its own - selects, unselects, grabs, drops, etc. randomly and intermittently. Now is UNUSABLE as it causes all kinds of problems like moving files, folders around and losing them in other folders, etc. This is 2ND synaptics clickpad in about 3 years.  It is extremely unreliable and prone to hardware issues (the two plates cannot maintain a gap between them and so touch and generate mouse actions that are unwanted and uncommanded. I need a part that will last for over 10 years, like the one on my ASUS laptop.  I went around and around at hp.com trying to get to some help. It is a circular room with no door.  Anybody from HP land got any input?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation