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06-18-2025 02:02 AM
Hello,
Is my HP envy x360 compatible with the screen HP 524 pu on usb-c connexion ?
Thank you for helping,
André
Solved! Go to Solution.
Accepted Solutions
06-19-2025 04:35 AM
@ddf01, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To determine if your HP Envy x360 is compatible with the HP 524 PU monitor via USB-C, here’s what you need to check and do:
Check USB-C Port Capabilities on Your HP Envy x360
Not all USB-C ports support video output. You need to confirm if your Envy x360 model supports DisplayPort over USB-C (Alt Mode).
- Look for a DisplayPort (DP) or Thunderbolt icon next to the USB-C port.
- If your model supports USB-C DisplayPort Alt Mode, it can output video to external monitors like the HP 524 PU.
- If not, USB-C will only support data and charging, not video.
You can check your specific model’s specs on the HP Product Specifications page by entering your exact model number (e.g., "HP Envy x360 15-ew0xxx").
Confirm Monitor Input Type
The HP 524 PU monitor supports USB-C input for video, power, and data. So if your laptop supports USB-C video output, it should work directly with a USB-C to USB-C cable.
Alternative Connection (if USB-C doesn’t support video)
If your USB-C port does not support video output, you can still connect the monitor using:
- HDMI port on your laptop (if available)
- Or use a USB-A to HDMI adapter with DisplayLink support (requires driver installation)
Recommended Accessories
If your USB-C supports video:
- Use a USB-C to USB-C cable rated for video (e.g., USB-C 3.1 Gen 2 or Thunderbolt 3/4)
If not:
- Use HDMI cable or DisplayLink USB adapter
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
06-19-2025 04:35 AM
@ddf01, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To determine if your HP Envy x360 is compatible with the HP 524 PU monitor via USB-C, here’s what you need to check and do:
Check USB-C Port Capabilities on Your HP Envy x360
Not all USB-C ports support video output. You need to confirm if your Envy x360 model supports DisplayPort over USB-C (Alt Mode).
- Look for a DisplayPort (DP) or Thunderbolt icon next to the USB-C port.
- If your model supports USB-C DisplayPort Alt Mode, it can output video to external monitors like the HP 524 PU.
- If not, USB-C will only support data and charging, not video.
You can check your specific model’s specs on the HP Product Specifications page by entering your exact model number (e.g., "HP Envy x360 15-ew0xxx").
Confirm Monitor Input Type
The HP 524 PU monitor supports USB-C input for video, power, and data. So if your laptop supports USB-C video output, it should work directly with a USB-C to USB-C cable.
Alternative Connection (if USB-C doesn’t support video)
If your USB-C port does not support video output, you can still connect the monitor using:
- HDMI port on your laptop (if available)
- Or use a USB-A to HDMI adapter with DisplayLink support (requires driver installation)
Recommended Accessories
If your USB-C supports video:
- Use a USB-C to USB-C cable rated for video (e.g., USB-C 3.1 Gen 2 or Thunderbolt 3/4)
If not:
- Use HDMI cable or DisplayLink USB adapter
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support