• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-03-2022 09:38 AM

HP Recommended
Product: hp thunderbolt dock 230w g2
Operating System: Microsoft Windows 11

I have issues connecting my docking station with my notebook.
Notebook: ASUS N580GD-E4045T
Docking: HP Thunderbolt dock 230W G2

My laptop for work instantly connects, but when I plug in the USB-C cable into my personal notebook, it does not respond. The docking's LED lights up, but nothing more happens. How can I properly connect my notebook with the docking?

I already tried updating the drivers for the docking on my notebook.

Category:
2 REPLIES 2

‎04-03-2022 01:44 PM

HP Recommended
@Mr_Heisenbert wrote:

... My laptop for work instantly connects, but when I plug in the USB-C cable into my personal notebook, it does not respond.

@Mr_Heisenbert 

 

Do your private notebook and work notebook are the same ? If NOT, you can answer your question by now. What is your private machine ? Is it compatible with the HP Dock ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-08-2022 01:36 AM

HP Recommended

No my private notebook is an ASUS N580GD-E4045T and my work laptop is an HP Zbook Fury 15,6 inch G8.

I am indeed questioning if my docking and private notebook are compatible at all...

 

Kind regards,

Mr_Heisenbert

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.