Connection Issues Due To Settings?

[dhruvrel]

I got an HP laptop a while ago but ever since taking it out of the box it won't stay connected to the wifi for more than a couple minutes. I've tried everything I could find (restarting the router, changing VPN settings, flushing dns, power management tab which my computer doesn't have like the website said?) It's a brand new laptop and it was pretty expensive. Any ideas on what's wrong?

[Elohi_NR]

Hi @dhruvrel,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Try these steps: 
 

Go to Device manager > select the WIFI drivers under network adapter> Right-click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

• If the issue persists, continue with the below steps: 
• If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 
• If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 
• If your computer does not have a wireless key or the wireless activity lights remains off or orange then continues using these steps. 
• Click Start, type troubleshooting into the Search field. 
• Select troubleshooting from the search results. 
• Click Network and Internet. 
• Click Internet Connections 

You may refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance.

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