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‎05-18-2018 02:12 PM

HP Recommended
Product: HP 15-ac003tx
Operating System: Microsoft Windows 10 (64-bit)
Hi,
I put on a new DC jack and mixed the polarities. My laptop went on for one second and then went off. When I plug it in not with the correct polarity nothing happens. The battery doesn't charge, the indicator led's don't turn on. Nothing. I have a HP 15-ac003tx Laptop. I really hope this is fixable. Please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2018 08:42 PM

HP Recommended
@SAMMY17wrote:
It is a standerd power jack .

Hi.

 

It only has one way in, how could you mix this up ? Anyway, most likely your machine was fried.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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5 REPLIES 5

‎05-18-2018 02:34 PM

HP Recommended

Usually that is going to fry the motherboard. If you are lucky it just fried the jack and a new one installed correctly will bring the laptop back to life. 

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‎05-18-2018 03:35 PM

HP Recommended

@SAMMY17

 

Is it a home made DC jack ? Standard jacks would never have this mixed up.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-18-2018 03:56 PM

HP Recommended
It is a standerd power jack .
Was this reply helpful? Yes No

‎05-19-2018 08:42 PM

HP Recommended
@SAMMY17wrote:
It is a standerd power jack .

Hi.

 

It only has one way in, how could you mix this up ? Anyway, most likely your machine was fried.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-20-2018 01:07 AM

HP Recommended
yeah no doubt, bord fried. thanks tho.
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