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DST corto de la unidad de disco duro Reprobado

HP Recommended
Hp notebook 15-f387wm
Microsoft Windows 10 (32-bit)

My computer had troubleshoot problems and tuning a quick system analysis the problem was :

ID falla:GTRX9X-84UA86-MFPX61-60RP03

please help!!

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HP Recommended

Hi:

 

Below is the report of the failure code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
GTRX9X-84UA86-MFPX61-60RP03OKXXXXXXXXXX9/18/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new disk drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

After you replace the drive, you can reinstall W10 for free by making bootable installation media using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/es-es/drivers/selfservice/hp-15-f300-notebook-pc-series-touch/8961458/model/1...

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