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Message 1 of 1

Devices conected to left USB port randomly disconnecting

HP Recommended

Product: HP Zbook u14 G5

Operating System: Microsoft Windows 10 (64-bit)

Hi!

I have a problem with my left usb port. All devices connected (mouse, usb drive, smart card, ...) keep randomly disconnecting (several times in a minute). BIOS is updated and battery plan settings "'USB selective suspend setting" are disabled. Laptop still has active garanty: 1.5 years old.

What are my options?

Thanks, Aleš

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