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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-24-2020 07:49 AM

HP Recommended
Product: HP Zbook u14 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I have a problem with my left usb port. All devices connected (mouse, usb drive, smart card, ...) keep randomly disconnecting (several times in a minute). BIOS is updated and battery plan settings "'USB selective suspend setting" are disabled. Laptop still has active garanty: 1.5 years old.

What are my options?

 

Thanks, Aleš

 

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