Showing results for 
Search instead for 
Did you mean: 
New member
6 3 0 0
Message 1 of 1
Flag Post

Elitebook 840 G5 Smart Card reader not showing up / not recognized

HP Recommended
Microsoft Windows 10 (64-bit)

Hi, everyone. I just installed a Smart Card reader in this 840 G5 as a proof-of-concept for an upcoming switch to using PIV cards to access machines. The physical installation was very easy, but I do not see the Smart Card reader in Device Manager anywhere, no do I see any options in the BIOS to enable the reader. I have installed the  "Alcor Smart Card Reader Driver" from but that doesn't seem to have done anything. I manually started the Smart Card services in services.msc but still nothing. Any ideas/suggestions? Thank you for your time.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation