• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎07-14-2025 02:51 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

First - I had to select the 8470P because 8470W was not in the Product drop-down list.

 

A mouse button on my Elitebook 8470W's touchpad has failed  and I need to replace the touchpad.

 

The  failed button is the left lower button - the touchpad has two sets of "mouse"  buttons and the upper, nearest to the keyboard,  buttons work but I am forever hitting the mouse button (right  below the space bar) when reaching for the upper mouse  buttons.

 

I had the upper buttons disabled but enabled them to at least give me a left mouse  button.

 

See David_Schwartzs'  reply to https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Disable-Touchpad-BUTTONS-on-an-El... to learn how to disable those **bleep** upper buttons.            

 

I have found and  ordered a replacement top cover/assembly (touchpad is part of it)  but I cannot find instructions for removing the top cover/assembly for the 8470W just the 8470P

 

I've downloaded the service  manual but there are no instructions for  removal of the top cover/assembly or, as it is referred to some places as the "palm rest."

 

Is the procedure for the 8479P the same as for the 8470P?

 

 Bob

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.