Envy m6 1178sa left hinge cracked

[Framaluf]

After 1 year of use of  mine  Envy m6, the left hinge started to crack out of nowhere and the lid screen did not close properly.  I've tried unsuccessfully to find a fix for this problem without spending a lot of money. 

As I was in a extreme busy life and schedule, I’ve decided to put the Envy m6 apart and to use my another laptop.

Now I want to put this envy m6 to work again,  practically is a new machine still.

Monitor still works properly, but the framing has been compromised.

I’ve always  been very careful with my hardwares. After  some research done,  it seems to me, to be a quite common problem in this serie.

Apart from that is an excellent and beautiful machine.

I’d appreciate very much if you guys point me the right direction to go.

My best regards!

[Kumar0307]

@Framaluf, Welcome to the HP Support Community!

I understand your concern. As this is a hardware issue, please reach out to the HP Technical Support team in your region regarding the service/replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

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