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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-22-2019 01:30 AM

HP Recommended
Product: ProBook 450 g3
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to install AMD graphics card lots of time but I face this issue again and again. Download &intsal this from hp software & driver support page.also try to download from AMD official website but I face the same problem again and again. but I install intel graphics successfully and AMD catalyst installs successfully but only show in the display intel 520 graphics display adapter. I cant see catalyst driver option in device manager also right-click on display missing the logo. 
before new set up I use AMD redon  but now I face this type of error 

Error 173 – AMD Installer Cannot Continue Since AMD Graphics Hardware Was Not Found

there anyone can help me to out of this issue. please help if you canCapture.PNG

 

2 REPLIES 2

‎09-22-2019 03:39 AM

HP Recommended

if you have a dedicated amd gpu then install the latest driver from your manufacturer website or using windows update or device manager, if you want to install the latest generic amd driver from amd site first make sure the latest windows version and the latest bios update is installed.

‎09-22-2019 09:44 PM

HP Recommended

I have dedicated AMD graphic .before I'm using this facility.i'm try to install updated AMD graphic version from hp driver support and download page. but this shows me the same error. I download bios 1.42 sept 12,2019 versions from hp and updated successfully. windows update show some update error below.in device manager, I can't see the AMD graphics card adapter. please if you have a solution help meCapture1.PNGCapture.PNG 

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