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HP Recommended
HP Slimline Desktop - 290-p0044hk
Microsoft Windows 11

What is the meaning of the failure code : QC70GK-9HTC40-GXGJ3A-40FW03

1 REPLY 1
HP Recommended

Your PC has a defective memory chip that needs to be replaced.

 

HP Memory Test has identified a critical failure in your system that requires repair.

 

 

HP Slimline Desktop - 290-p0044hk

 

 

Product
4DZ80AA
 
Diagnostic report

Hide details

Failure details - Memory Test:
Failure ID: QC70GK-9HTC40-GXGJ3A-40FW03
Test date:2024-05-07
Component tested: Memory Test
IMPORTANT: A memory module (RAM) is not working and may need to be replaced. Remove any added memory and re-test.
 
Below is the link to the service manual:
 
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