• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ProBook 450 G6
Microsoft Windows 10 (64-bit)

One week after the product warranty ended, my ProBook G6 laptop (less than 6 months old) suddenly died and smelled of electrical smoke after brief use (~30 min. of normal CPU demands). I removed the back cover and battery asap and found the culprit. The SSD cable had shorted to the case and melted the insulation and part of the actual wiring. Part of the plastic case had even melted. After removing the SSD, the computer still booted up, suggesting the motherboard is still functioning properly. I'm hoping I can just replace this SSD SATA cable to retrieve my files (if the SSD is not completely fried). Any suggestions on locating the cable in question: "X8K 15 HDD Cable" ?fullview.jpg

closeup.jpg

I found what looks to be a replacement on ebay (https://www.ebay.com/itm/HP-ProBook-450-G6-HDD-SSD-Sata-Adapter-SSD-Socket-Cable-original/1435546979...) but I was hoping to get one domestically to ship faster.

 

Thanks!

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.