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- Re: HP Cloud Download Rescue system for windows 7 Pro for Z...

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09-23-2018 01:44 PM
Hi All
I try to download from HP Cloud Rescue factory system because my ZBook 15 G2 have no HP Administrador i think the previus owner has deleted all partition i find " Model name" in cloud G3, G3u, G4, G4u, G5, G5u, ...Bat not G2 where can i download the original rescue disk " to do like a factory installment "for G2.
Thank you in advance
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Accepted Solutions
09-23-2018 01:57 PM
From: HP ZBook 15 G2 Mobile Workstation Product Specifications
your computer was factory-installed with Windows 7 or Windows 8.
So, that "cloud-recovery" is intended for one of those 2 systems.
If you are running Windows 10, you have been granted a "digital entitlement" to reinstall Windows 10 at any time, at no cost to you, onto the same computer.
So, see: https://www.microsoft.com/en-us/software-download/windows10
for a free download of Windows 10.
When installing, if you are prompted to enter the 25-character product-key, click "I do not have one".
Windows will install.
When you have an Internet connection, Windows will "call home", to leverage your entitlement, to automatically "activate".
-----------
Welcome to this forum.
Please click the purple/white "Thumbs Up" icon for every response that is helpful.
Also, please click "Accept As Solution" for the best response.
09-23-2018 01:57 PM
From: HP ZBook 15 G2 Mobile Workstation Product Specifications
your computer was factory-installed with Windows 7 or Windows 8.
So, that "cloud-recovery" is intended for one of those 2 systems.
If you are running Windows 10, you have been granted a "digital entitlement" to reinstall Windows 10 at any time, at no cost to you, onto the same computer.
So, see: https://www.microsoft.com/en-us/software-download/windows10
for a free download of Windows 10.
When installing, if you are prompted to enter the 25-character product-key, click "I do not have one".
Windows will install.
When you have an Internet connection, Windows will "call home", to leverage your entitlement, to automatically "activate".
-----------
Welcome to this forum.
Please click the purple/white "Thumbs Up" icon for every response that is helpful.
Also, please click "Accept As Solution" for the best response.
09-23-2018 06:46 PM
Thank you for the information, about windows 10, is Windows 8 was pre instaled but I cant do a recovery USB from Cloud Recovery Download Tool Client if I lunch " SP82211" I can't select my ZBook 15 G2 if any idea where to find one because the factory partition is deleted.
Thx in advance
