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- HP Laptop 14 dual voltage question

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03-12-2022 05:50 PM
You can use nearly all notebooks around household electrical voltages around the world. You can turn your charger up-side-down to see that. Very hard to read but the information is there.
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03-13-2022 12:27 PM
The cord that came with the recharging black "box" says "125V-" The back of this black "box" is full of data written in white. I took a picture of this and enlarged it so I could read if there was any indication of dual voltage and there was none. So I am still unsure about whether my HP Laptop 14-cf1xxx is an exception to "nearly all notebooks" having dual voltage.
03-13-2022 12:49 PM
Ok then, you'll have to look at the service manual here- http://h10032.www1.hp.com/ctg/Manual/c06146792.pdf starting on page 24 to figure out which AC adapter you have to get specifications. You'll see a 45W version and a 65W version, and a list of all the power cords available to fit the adapter.
The presence of all the different power cords tells us it is a dual voltage adapter.
17-cp0097er
HP Envy 27-b014
03-13-2022 01:23 PM
Thank you again for your reply. Unfortunately, I had already researched the product manual and the page you referenced listed a number of power cord numbers, none of which match my 3-prong black power cord that says "125V-" Even if I knew which power cord to order to replace the one I had, it seems like it would be simpler to use a power converter with my laptop whenever I recharge it in Europe. I do not want to fry my laptop if it does not work in Europe without a power converter. My question seems so simple and universal to travelers to Europe who have a small HP 14 laptop for travel. I simply do not understand why there is no clear answer to this universal question. HP says my computer is out of warranty so they won't talk to me.
03-13-2022 02:06 PM
Look closer on the label there's a line that says (Input) 100-240V 1.1A. That means it will accept 100 to 240 volts and draws 1.1 amps. A US power cord will deliver 125V and a Euro one will deliver 240V, the adapter will covert either to 19.5 volts for your laptop.
17-cp0097er
HP Envy 27-b014
03-13-2022 02:30 PM
I have blown up the label and painstakingly looked at every line on the power adapter. There is NO reference to Input 100-240V. So I would have to order a Euro power cord to replace the one I have? Wouldn't it be simpler to use a power converter accessory from 240 to 125 when I recharge my laptop in Europe?
03-13-2022 03:04 PM
Sorry you're having so much trouble on this issue. Perhaps it would be better to use a converter barring clear evidence of dual voltage. Can you post the picture of the adapter?
17-cp0097er
HP Envy 27-b014