HP NOTEBOOK 15 f211 am touch

[Silvercitygirl]

Hello all I need HELP. I have had nothing but nightmares with my HP Notebook - 15 -F211 am touch. HP had to replace the hard drive around 3 years ago right before my warranty ran out. Since I got the computer back I have had nothing but nightmares with it. Now it has a black screen that reads

Boot Device Not Found

Please install an operation system on your hard disk

Hard Disk (3FO)

For more information please visit

www.hp.com/go/techcenter/Startup

F2

I did everything to try to fix it but no luck! My husband looked under the key pad and found out it does not have a fan installed in it! Now could that be causing the problem? Do you think my hard drive is burnt up again because it's telling me now no hard drive installed?? I am not computer savvy but I know you got to have a fan to cool the motor right? I don't know what to do maybe someone out there can tell me what to do. Thanks

[praveen196]

@Silvercitygirl Welcome to HP Community!

I understand that you are getting a boot device not found an error.

Please perform the hard reset and check.

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check

Please perform the hard drive test and check.

Hard Drive test 
 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to Component test.  

5) From the list, run the Hard Drive (extensive) test.  

If the issue still persists, please perform the recovery.

1. Shutdown the computer.  

2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3. Press F11 once for System Recovery.  

4. Choose the Keyboard Layout.  

5. Click on Troubleshoot.  

6. Go to Recovery Manager and click on System Recovery.  

Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer.  

Keep us posted,

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