cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 1 0 0
Message 1 of 4
87
Flag Post

HP Omen 15 2020 AMD version choosing RAM upgrade help!

HP Recommended
OMEN 15-en0013ax
Microsoft Windows 10 (64-bit)

Hi, my laptop is OMEN 15 2020, it's an AMD one, with RTX 2060. I have some hefty CFD simulation projects and I don't feel that my 16 gigs RAM is plenty enough. I've searched a bit and found that I can upgrade it to 32 gigs. I already saving up and planning to buy RAM Upgrade and turned out I saved enough that I can buy 64 gigs RAMs (dual channel) now (which is recommended by my mentor). I've read many articles and QnA's about this and found it contradicts with each other (or maybe I don't quite understand about it). So I decided to ask directly, Is it really doable for my laptop?  Oh, and my mentor asked me to look for memory QVL for this laptop but I can't found it anywhere. Perhaps someone from the tech support can help me with this, or someone who knows about this? Any reply would be greatly appreciated!

3 REPLIES 3
HP Support Agent
HP Support Agent
19,941 19,900 873 928
Message 2 of 4
Flag Post
HP Recommended

@Andreas_Sitorus
Welcome to the HP Support Community!

After reading your post, I did go through the Product specifications of your product and found that you have 16 GB DDR4-3200 SDRAM (2 x 8 GB) drive installed on the PC. And your computer Support for 32Gb ram. Refer to 2 Chapter 1 Product description.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for your reply! But it seems that you got my laptop version wrong. Mine has 16 gigs of ram preinstalled, and the specification you send didn't quite match to mine. Perhaps you can look for my laptop specification module? Mine is HP OMEN 15 en0013ax, thank you. 

Reply
0 Kudos
HP Support Agent
HP Support Agent
19,941 19,900 873 928
Message 4 of 4
Flag Post
HP Recommended

@Andreas_Sitorus

Thank you for posting back.

 

Refer to Maintenance and Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06638088 Table 1-1 Product components and their descriptions

This should help you.

 

 

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation