HP Omen cannot update bios

[sabaualek]

i tried the OMEN Gaming Laptop 16-wd0000nq (81F37EA) BIOS Update (Intel Processors) sp150770.exe F.14 Rev.A released in january
i cannot instal it in windows it says is not fully compatible. if i create a usb stick it say s is not compatible in bios update. tried version before only F.11 rev i could use. not f12/13/14

[A_Gayathri]

Hi @sabaualek ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing compatibility issues while trying to update the BIOS on your OMEN By HP 16.1 Inch Gaming Laptop PC 16-Wd000 to version F.14 Rev.A. Here are some steps you can take to troubleshoot and hopefully resolve the issue:

• Check Compatibility: Ensure that you're downloading the correct BIOS update for your specific laptop model (16-wd0000nq in your case) and that it is intended for Windows 11.
• Verify BIOS Update File Integrity: Sometimes, the downloaded BIOS update file may get corrupted during download. Try re-downloading the BIOS update file from the official HP support website to ensure its integrity.
• Run as Administrator: When trying to install the BIOS update within Windows, right-click on the executable file and select "Run as Administrator" to give it elevated privileges. This might bypass compatibility issues.
• Disable Antivirus/Firewall: Sometimes, security software can interfere with the installation process. Temporarily disable your antivirus or firewall before attempting to install the BIOS update.

BIOS Update via USB: If you're encountering compatibility issues when trying to update the BIOS from within Windows, you can try updating it using a USB flash drive. Follow these steps:

• Download the BIOS update file from the HP support website.
• Extract the contents of the downloaded file to a USB flash drive formatted with FAT32 file system.
• Restart your laptop and enter the BIOS setup menu (usually by pressing F10 or ESC during boot).
• Navigate to the BIOS update utility within the BIOS setup menu.
• Select the option to update the BIOS from the USB flash drive.
• Follow the on-screen instructions to complete the BIOS update process.

Refer to this document: OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Dragon9k]

Hi, I had the same issue with version F.14 (sp150770.exe), but with this model "OMEN Gaming Laptop 16-wd0063dx (7Q059UA)"

Mine is stuck on F.12 and can't upgrade to F.14

[Dragon9k]

Hi,

Any news?

I also tried with the newer F.15 Rev.A (sp151115.exe ) with the same problem

p.s. to avoid further hijacking of this OP's thread, I oppened a new conversation about this