• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 Convertible 11m-ad1xx
Microsoft Windows 10 (32-bit)

My diagnostic says I need to replace the battery on my HP Pavilion x360 Convertible 11m-ad1xx.  I've tried several times on the HP parts page and it doesn't find the part.  Does anyone know the part number? My model number is 11mad113dx.   TIA

1 REPLY 1
HP Recommended

@rheltmann 

 

What is your   HP Pavilion x360 Convertible 11m-ad1xx  actually ? For example

 

             https://support.hp.com/au-en/document/c06038612            model  11m-ad113dx

 

The above model uses 2-cell, 37.2 Wh Li-ion but the series uses

 

        3-cell, 37 WHr, 4.8-AHr, Li-ion battery part # 916809-855

 

as shown on the manual

 

         http://h10032.www1.hp.com/ctg/Manual/c06040336.pdf

 

You can use both but to be sure is to be sure, you need to check what is your machine. Please use the following way to find out model/product of your machine


        https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

         

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.