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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-24-2020 06:55 AM

HP Recommended
Product: Product Model: 6YY26AV
Operating System: Microsoft Windows 10 (64-bit)

I am using HP 450 Probook G7. When I connect mobile to a USB-C port the message prompt is shown below. 

" The USB-C port is not working.  The connected device caused a power surge. Please disconnect." 

 

I also used probook 450 G5 model before, but I never face any problem with that model. 

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