HP Truevision Camera Shows Error Code 45

[StudentinNeed1]

The web cam on this laptop all of the sudden doesnt work.    When you try and acces it through the app it tells you it can not find the camera and gives you an error code of "0xA00F4244"

When you go into device manager it shows the camera is disconnected and gives you an error code "45"

I have tried updating drivers no help.    Windows support updated BIOS and some other options and says it is a HP issue.

I have tried resetting the camera.   I have tried unistalling and re-intsalling.   When you uninstall then the computer wont find it again in device manager.   I had to restore the computer just to find it again.

I ws using this right before winter break.   So in November and early December.    Not sure what happened but, something has it all goofy.

[Barachiel]

@StudentinNeed1

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the webcam. I will be delighted to assist you here. 

I have a few steps that should help resolve this concern. 

Here's a related post that seems to have helped others: Click here 

(Though the header may be different, the solution should work for your concern as well). 

For troubleshooting the webcam issues: 

You can open webcam software, such as You-Cam, Skype, or Live Messenger, but the video does not display in the main viewing window. Use the following steps, in the order, they are presented, until the webcam video displays in your webcam software: 

Step 1: Make sure the webcam is the selected video/capture device for your webcam software 

Your webcam must be selected as the video capture device in your webcam software. If the computer has multiple video input sources, your webcam software might be connected to something other than your webcam. 

To select the webcam as your video source, open your webcam software and look for the video camera, video source, or video caption in the software's properties or preferences. Here are some common examples of selecting the webcam as the video source: 

NOTE: 

The name of your webcam might display as USB Video Device, HP Webcam, USB 2.0 Camera, HP Pavilion Webcam, or similar. If you do not know the name, select a name to see if video displays. If not, try selecting other video device names until you see the video from your webcam display in the window. 

More details: Click here (Win10) or Click here for more details. (win7)

Keep me posted. 🙂