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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-14-2022 10:01 AM

HP Recommended
Operating System: Linux

Hello,

 

I finally upgraded my laptop RAM with 2x32GB DDR5 RAM from Crucial (https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/SOLVED-Maximum-upgrade-options....

 

BIOS is now reporting 0MB and startup takes much longer than previously, but the laptop still boots up and the OS reports the correct amount of RAM (64GB). I am aware that this is considered a bug (https://h30434.www3.hp.com/t5/Gaming-Notebooks/Brand-new-Omen-17-2022-laptop-shows-total-memory-0-af....

 

How can this be solved? My laptop BIOS is version F.07.

Category:
1 REPLY 1

‎12-15-2022 05:04 AM - edited ‎12-16-2022 02:05 AM

HP Recommended

 Hello again Pxcandeias,.

 

You're absolutely right. Other HP models have shown DDR5 "infancy" bugs, especially when upgrading (https://h30434.www3.hp.com/t5/Gaming-Notebooks/Ram-and-ssd-upgrade/m-p/8447473#M49081).

There is a new BIOS version available, but I WARN you to use it at your own risk, since there have (already) been problems associated with it:

BIOS Update VERSION: F.10 REV: A PASS: 1 DATE: September 16, 2022 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Wrong-Bios-Version/td-p/8493666 

 

You can try updating your BIOS (since you have Linux on, you'll have to do it with a USB stick or through the UEFI menu if this option exists) OR wait for a BIOS update that specifically addresses the RAM issue.....

 

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