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‎09-21-2025 01:36 PM - last edited on ‎09-22-2025 10:17 AM by Moderator

HP Recommended

HP laptop [edited]has been freezing up since being upgraded to Windows 11. There is no pattern that I can see. I've tried every solution I could find on-line with no success. I've contacted MS support 3 times and have done what they suggested with no success including reinstalling Windows 11 a second time. Two of the MS techs went unto my machine using Quick Assist. 

Some things I've tried: limited startups, set auto manage paging to on, set power mode to best performance, scanned for malware (my security software is Bitdefender), checked if drivers up to date, updated bios, run sfc /scannow, updated graphics card, updated Chrome version, reinstalled Win 11, ran chkdsk, ran sfc /scannow in safe mode, ran reliability monitor - which turned up misc failures only, disabled fast startup, rechecked that drivers up to date. There's probably a few other thiings I can't find notes for.  Thanks in advance for any suggestions you may have.

 

 

 

 

 

 

 

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