Hard reset - hp 90b fan error on brand new laptop

[Ediakkk]

hp 90b fan error on brand new laptop

the hard reset from BIOS is deleting all the data from the SSD/Hard drive ??

or is just cleaning BIOS data and the information on laptop is not touch ?

[iomare]

Hi,

Can you provide the exact model or product number of the notebook for further help? Here is how to find it,

How to Find Your HP Laptop Model Number (Video) - HP® Tech Takes

Let us know,

David

[Ediakkk]

Laptop HP 17-cn2008nq  Intel® Core™ i7-1255U up to 4.70 GHz, 17", Full HD, IPS, 8GB DDR4, 512GB SSD, NVIDIA® GeForce MX550 2GB

[iomare]

Hi,

I would try installing the latest BIOS version and see if it helps.

https://support.hp.com/us-en/drivers/swdetails/hp-17-laptop-pc-17-c2000/model/2101006373/swItemId/ob...

Hope it helps,

David

[Ediakkk]

I already install all sp (service pack) from HP for this laptop including BIOS update but the same, the problem still occurs 

[Huffer]

A hard reset will not format the hard drive. It is also unlikely to clear the Fan 90b error all by itself. Possible something got stuck in the fan blades. I would try blowing out the fan blades with compressed air. Insert a bent out paperclip in the grill to hold blades from spinning and blow in compressed air like from a straw on a can of compressed air. Then do the hard reset and see if the error gets cleared. If not you are going to have to make a service request. 

[Ediakkk]

What can be possible stuck in the fan for a brand new laptop ?

And the fan is spinning low sometimes after that when video games are used the fan is spinning faster... 

Sometimes that error it shows, after hours of shut down, at first boot. 

Make no sense why can't to start the fan at boot but if I ignore the message is going to be OK. 

But I don't like to live in fear that in time the CPU will die because of heating. 

Anyway the holes to air are only beneath the laptop and for a laptop with dedicated GPU is a little strange.... 

There are no opening at the sides, nothig, but what I know myself in this field.

Thank for good intentions. 

[Huffer]

Do not ignore the message. Something is not right.