• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎03-27-2024 05:01 PM - last edited on ‎04-02-2024 11:56 AM by HP Administrator

HP Recommended

Hi I was playing in the laptop and suddenly it turned off and didn’t turn on but the charging port blinks three times and the color of the blinks was white

 The laptop is hp victus 15

Category:
Reply
1 REPLY 1

‎04-17-2024 11:11 PM - edited ‎04-18-2024 10:04 PM

HP Recommended

Try restarting the laptop a couple of times. Sometimes, a simple reboot can resolve minor issues. Ensure that the charging cord is securely connected to both the laptop and the power adapter. Inspect the charging cord for any visible damage or fraying. If damaged, consider replacing it. Swap the power adapter with a known working one to see if the issue persists. 

 

 

 

Cat likes best

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.