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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended

Hi I was playing in the laptop and suddenly it turned off and didn’t turn on but the charging port blinks three times and the color of the blinks was white

 The laptop is hp victus 15

1 REPLY 1
HP Recommended

Try restarting the laptop a couple of times. Sometimes, a simple reboot can resolve minor issues. Ensure that the charging cord is securely connected to both the laptop and the power adapter. Inspect the charging cord for any visible damage or fraying. If damaged, consider replacing it. Swap the power adapter with a known working one to see if the issue persists. 

 

 

 

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