Hp Envy 13 Hinge Appears to be coming off Issue

[promila]

HI HP Support Community Team and Experts:
I bought HP ENVY Laptop 13-ba1000 (1F4E5AV) on 29 May 2021 and it was working fine.
Recently I have observed a visible crack on left hinge when close the lid. I started looking in this community and found it's a design fault and a good large number of customer reported this issue.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hp-Envy-13-Hinge-Issue/td-p/83...

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/hp-envy-13-ba0010na-hinge-issu...

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-13-2021-Hinge-Broken/m...

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/ENVY-13-broken-hinge/m-p/8251908#M242...

I need help to fix this issue as my warranty is expired. Please suggest how to get support from HP as I am ensuring this laptop had never been through any rogue usages, free fall or drag race.

Promila

[Anand_Andy]

Hi @promila,

Welcome to the HP Support Community

I understand you are facing an issue with your HP ENVY Laptop 13-Ba1000 (1F4E5AV). Not to worry I will help you to get a resolution to resolve the issue.

The PC needs to be sent to HP Service  Centre to get it repaired,  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!