• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
OMEN Laptop - 15-en0036ax

I have hp omen 15 which is supposed to be best cooling laptop but now when am playing counter strike game at the start of game these temperatures i am getting

rootakki14_0-1749981792693.png

 

my specs are 4600h , gtx 1660ti

i recently got the thermal paste changed by hp guy , its a 3 year old laptop but still in warranty , what could be the issue? 

1 REPLY 1
HP Recommended

@rootakki14, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Dust in fans or vents—Even after paste change, if the fans or vents are dirty, hot air can’t get out.

The fan isn’t spinning fast enough— It might be running slow, or the settings are wrong.

Cooling system may be old – After 3 years, the heatpipes inside the cooling system may not work well anymore.

Game puts heavy load on CPU – CS:GO uses the CPU a lot, but it still shouldn’t heat this much.

 

Also, I suggest you refer to this guide: HP Notebook PCs - Reduce heat inside the laptop to prevent overheating in Windows | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.