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HP Recommended

Hello Everybody:)

(I say sorry for my english)

My Screen from my Elitebook x360 is popping out of the case. My Question is if the warranty saves me money from the repair.I was always very carefull with it and according to other posts it's because of the fan that is melting the plastik and it's a common issue(Is that right?).I can send a picture if anybody needs it but i really dont want to repair it by myself

Thx to anybody who has an answer

1 REPLY 1
HP Recommended

Hello.

 

You need to contact HP or a local HP authorized service to have it serviced under warranty.

 

Whether or not this is a common issue I can't say. "Elitebook x360" line of laptops have existed close to 10 years now, so there have been multiple different models and multiple generations of them.

 

HP has in the past published internal bulletins for the service network where certain known issues are mentioned. The bulletins were not available for the end customers.

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