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- I cannot unmute my laptop's sound!

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06-09-2025 11:00 AM
Product: HP Pavilion 14-ce1510sa
Operating System: Microsoft Windows 11
Hi, I have a HP Pavilion 14-ce1510sa; Product no: 6AR53EA; Serial No: 5CD91964BT. Recently, I replaced my 128 GB SSD to 1TB and 8GB RAM to 16GB.
It was working fine and suddenly I cannot unmute. I tried troubleshooting, updating drivers, but nothing seems to be working.
Any help is appreciated.
Thank you.
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