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HP Recommended
HP Pavilion 14-ce1510sa
Microsoft Windows 11

Hi, I have a HP Pavilion 14-ce1510sa; Product no: 6AR53EA; Serial No: 5CD91964BT. Recently,  I replaced my 128 GB SSD to 1TB and 8GB RAM to 16GB.
It was working fine and suddenly I cannot unmute. I tried troubleshooting, updating drivers, but nothing seems to be working. 


Any help is appreciated.

_KL__0-1749488382522.pngScreenshot 2025-06-09 115520.pngScreenshot 2025-06-09 115538.png

 


Thank you.

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