• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎04-29-2024 01:43 AM

HP Recommended

I have a HP Envy x360 13bf0xxx  laptop which came with 2 preinstalled 4gb RAMs but it is working very slow. So I decided to upgrade it to 2x8 Gb RAMs because thats the maximum I could go. I want some suggestions on which RAM I could choose for the best performance .

Category:
Reply
2 REPLIES 2

‎04-29-2024 03:12 AM

HP Recommended

@Mayhem22 

 

What is your HP Envy x360 13bf0xxx machine ? Manual of the series

 

               https://kaas.hpcloud.hp.com/pdf-public/pdf_6048989_en-US-1.pdf

 

which says on page 1: Onboard (not upgradeable) memory supporting up to 16 GB of RAM. Onboard means that the memory is an integral part of the motherboard and cannot be upgraded.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎04-30-2024 07:18 AM

HP Recommended

You said that it supports upto 16 GB, so as I have only 8 GB, are there any additional slots which can be used to upgrade the RAM?

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.