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‎08-12-2012 08:15 PM

HP Recommended

Alrihgt, so I had bought my laptop on the 27th of last month, and now the charger is buzzing and it shocks me whenever I plug in the laptop and have it on my lap. I didn't get it wet or anything to lead up to this, and I can't afford to buy a new charger. Is it covered in the warranty?

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‎08-12-2012 09:04 PM

HP Recommended

To the best of my knowledge, everything is considered a complete package and should be under warrantee including the battery.  I would not use the power adaptor in that condition and would contact HP Customer Service as soon as possible.

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‎08-12-2012 09:07 PM - edited ‎08-12-2012 09:08 PM

HP Recommended

Hi,

 

Yes absolutely..Just call HP Technical Support and they'll ship you a new one.

The factory warranty in HP Notebooks covers all hardware (battery warranty is only 1 year) except accidental damages. For accidental damages you can purchase a seperate warranty known as Accidental Damage Plan.

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‎08-22-2017 08:25 AM

HP Recommended
I was gifted a hp notebook bought in America and I am currently living in India.My laptop charger is damaged due to power fluctuations.Can I get a new charger here in my country for the damaged one.
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