-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Keyboard and Touchpad not working

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

01-03-2021 04:07 PM - edited 01-07-2021 06:52 PM
Product: Pavilion ×360 m3 convertible
Operating System: Microsoft Windows 10 (64-bit)
@The_Fossette
I am using an HP pavilion 360 convertible (Windows 10 64-bits)...
Few days ago when I rotated the laptop and switched it to tablet mode, I noticed the side volume key was working in reverse, I felt it was due to the tablet mode so I didn't give it any concern. Then the follow day, the keyboard and touchpad also stopped working and the volume key was still working in reverse even when I've turned off tablet mode...
The keyboard and works well in BIOS but after startup, it just stops working at all...
What should I do???

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.