cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
DanielKJ
New member
2 0 0 0
Message 1 of 1
96
Flag Post

Keyboard light stop functioning while keyboard keys are intermittantly unresponsive

HP Recommended
HP Envy x360 convertible 13-ar0xxx
Microsoft Windows 10 (64-bit)

Well, someone deleted or locked my previous post, almost exactly a year ago.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Keyboard-keys-lag-unresponsive...

 

I still have this problem, and so do several others. 

I have tried every solution. it works, and then the same problem reappears after maybe two weeks.

 

Everything is fine, and suddenly a key wont respond for a second. Then its like a snowball; gradually, every fifth time i press a random key, it doesnt respond. It seems like this intermittent lag, because i can see my cursor show the loading symbol every time i experience this lag/unresponsiveness in the keys.

 

It came to my knowledge that this problem appears at the same moment as the keyboard light dissapear, or wont turn on, the same regarding the small light on the keys showing that for instance caps lock is activated, or the sound is muted. 

I can press these keys, and even if the caps does activate once for every third/fourth/fifth/sixth time i press the key, all the lights still dont appear.

 

I spent way too much money on this laptop, to be experiencing this problem and not getting any kind of help. I am dependent on a fully functioning and reliable laptop as im using it everyday for a masters degree.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation