Laptop AMD A8-7410 APU with AMD Radeon R5 Graphics help

[M1t33]

Hi.

I have a HP laptop with AMD A8-7410 APU with AMD Radeon R5 Graphics.

Basically when I go to auto detect and install the latest drivers. It installs and then my mouse will lag every few seconds and my computer is really slow. I then have to uninstall it to stop the mouse lag.

When I try and find the specific driver to download the file on its own, it won't let me and everything is just super slow.

Model: 15-af120ur

[The_Fossette]

@M1t33,

Welcome to the HP Support Community!

I recommend you download and install HP support assistant from the below link and install all the updates and check if it helps.

Here is how it is done.

Download link: https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

6. Perform any other update management actions as needed.

   • Postpone an update: Click Remind me, and then select a time preference.

   • Delete an available update: Click the Delete icon  to remove the update from the list and record it in the action log.

   • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!