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‎08-17-2021 04:11 PM - last edited on ‎08-17-2021 04:17 PM by Retired

HP Recommended
Product: Pavilion x360

I just replaced my battery on my laptop. I turned it back on and ran a diagnostic saying the battery was normal. It was charging and I stepped away for a bit. Now it won’t charge. I did the thing where you take the battery out and hold down the power button to get rid of the residual power but that didn’t help. I’m at a loss of what to do now to get it to charge. Any suggestions?

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