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HP Recommended
HP Pavilion Plus Laptop
Microsoft Windows 11

my windows laptop battery percentage struck at 1% and laptop is turning on when i plugged it to a power source , when i removed power source its shutting down automatically

2 REPLIES 2
HP Recommended

Well I Will suggest you to replace the old laptop battery with the new battery. Because this the best solution to  fix the issue which you are facing right now.

HP Recommended

HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.



It is difficult to help you if we don't know which specific model you own..

Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.

Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.

Method #3: Press the power button and immediately tap the F2 key.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
Don't forget to post the name of the installed operating system if you haven't already done that.




I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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