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HP Spectre x360 - 15-bl000na

Hi everyone, 

 

my HP SPectre 360 stopped charging.

I am looking for original HP Spectre battery spare part No 902499-856 but cannot find anywhere.

I found one on pcadaptersdepot.co.uk but the spare part number is different. Does it mean it is not original?

Any advice, please? 

Thank u in advance. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Maintenance & Service guide for your laptop(for parts reference)

http://h10032.www1.hp.com/ctg/Manual/c05357610.pdf

 

Battery description and HP Part number

6-cell, 79-WHr, 3.43-AHr, Li-ion (battery spare part kits include rubber feet) 902499-856

Your laptop Product number is Z6K96EA

 

One of these from Amazon.co.uk is compatible.
https://www.amazon.co.uk/BLESYS-902401-2C1-902499-855-TPN-Q179-Battery/dp/B0BZCW85XK/ref=sr_1_2?crid...

 

I am curious as to why you did not contact the seller you asked about?



I am a volunteer forum member. If my suggestion solved your issue, help others by not' forgetting to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

4 REPLIES 4
HP Recommended

The Maintenance & Service guide for your laptop(for parts reference)

http://h10032.www1.hp.com/ctg/Manual/c05357610.pdf

 

Battery description and HP Part number

6-cell, 79-WHr, 3.43-AHr, Li-ion (battery spare part kits include rubber feet) 902499-856

Your laptop Product number is Z6K96EA

 

One of these from Amazon.co.uk is compatible.
https://www.amazon.co.uk/BLESYS-902401-2C1-902499-855-TPN-Q179-Battery/dp/B0BZCW85XK/ref=sr_1_2?crid...

 

I am curious as to why you did not contact the seller you asked about?



I am a volunteer forum member. If my suggestion solved your issue, help others by not' forgetting to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you very much.

I did contact the producer (HP UK) and they do not have it in stock anymore as my laptop is quite old.

Also, I tried the compatible battery, which stopped working after 3 months. That's why I am trying to find the original now. 

 

HP Recommended

If the battery stopped working after three months, that would appear to indicate a problem with the battery.

 

I only purchase batteries that are delivered with a one year guarantee.

 

 

All I can suggest is searching online with HP original + the HP part number.



I am a volunteer forum member. If my suggestion solved your issue, help others by not' forgetting to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you very much for your response.

I bought a a battery with 1 one-year warranty, but the seller stopped answering me after a few requests. 

Yes, will do what you suggested. 

 

 

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