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- Loose USB C port - only able to charge Spectre x360 at angle

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12-10-2020 11:03 AM
Product: HP Spectre x360 - 13-ap0038nr
Operating System: Microsoft Windows 10 (64-bit)
In the past 6 months it has become more difficult to charge my HP Spectre x360. I see others have had this problem, but haven’t been able to find a solution. The USB C port that connects the power adapter is loose. I have to wedge something underneath to keep the connection at an angle or it won’t charge. I bought a new cord and I still have the same problem. I should have contacted HP while it was still under warranty! Just need to find a fix for this because it makes working very difficult.

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