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‎04-30-2024 04:58 PM

HP Recommended

Upon start up I get this message

1000002094.jpg

 my laptop is factory pristine.  It is maybe 6 months old and has never been serviced.  

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1 REPLY 1

‎04-30-2024 08:26 PM - edited ‎04-30-2024 08:28 PM

HP Recommended

Looks like a warranty issue, probably need to file a claim. I hope you registered it and can log into here HP Support 

 

This forum is for after warranty expires and is not official support. If they deny your claim and you want to fix it yourself we can help you there.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
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