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‎01-26-2019 05:06 AM

HP Recommended
Product: HP Pavilion - 15-cs0004nj
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I recently bought this model:

HP Pavilion - 15-cs0004nj 4CA38EA

and the right Ctrl key is missing from the keyboard, instead there's a "\|" button.

Is this on purpose of a defect? I saw in the manual and online that it must have a right Ctrl key.

 

Thank you.

6 people had the same question
4 REPLIES 4

‎01-26-2019 06:05 AM

HP Recommended

It would be an odd defect to build one keyboard with a different layout. Can we have a picture? You might have gotten a laptop with a UK or EU or other layout and not the US version? Hard to say without seeing it. 

 

This is an eBay auction for a US layout and it does have 2 ctrl keys:

 

https://www.ebay.com/itm/New-For-HP-Pavilion-15-cs000-15-cs0000-15t-cs000-Keyboard-US-Backlit-Silver...

 

 

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‎01-26-2019 06:59 AM

HP Recommended

IMG-20190125-WA0005.jpeg

 

I see. Still, it's weird for a keyboard to have two keys doing the exact same thing.

1 person found this reply helpful
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‎01-26-2019 07:36 AM

HP Recommended

I am not sure what it is but that is not a US layout keyboard. Where did you have it delivered? Country only.  

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‎01-26-2019 07:37 AM

HP Recommended

Israel

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