Mouse Touch Pad appears dead and doesn't appear in Device Manager. Does it need to be replaced?

[amcooey]

Not sure why this response needed to be sent via private message.  Please post the solution for others to see as well.  I have an HP Envy x360 and my touchpad cursor just disappeared out of the blue.  It was working fine earlier today, and I was not aware of an update having been installed this afternoon (although one might have automatically been installed).  I tried all the fixes I could find online, but nothing has worked.  The touchpad doesn't show up under the Hardware tab in the mouse properties dialogue box.  How do I fix this? 

I'm getting by with the touchscreen for now, but I much prefer using the touchpad and seeing my mouse cursor.  This is super annoying for a laptop purchased just a little over a year ago.

Please HELP, HP!  

Thank you. 

[DOK48]

PS  Just looked at your configuration and it's very similar.  Same machine and same Windows 10 OS.  I've written a reply to the HP tech detailing the issue and glad to see you listed your machine details because it appears to be a common thread, which I also indicated to them.  We'll see what they come up with.

Later

David

[amcooey]

Thank you!  Please let me know if you hear of any solution that works for you.  

[Dave2019]

Yes the mouse pad need to be replaced i had the same problem and once i replaced it it work but you'll have to get your hands dirty or if you need the mouse pad now just uses a wired or wireless mouse untill u have time to replace it.