I am having an issue when scrolling with my mouse. I perfer to use the side and bottom of the touchpad to scroll instead of using two fingers. The challenge I am having is when I use the side to scroll the mouse itself moves. When the mouse moves off the active screen it then stops scrolling in the active window. I then have to move the mouse back over the active window to start scrolling again. How can I get the mouse to stay in place when scrolling?
Also, the mouse does stay in place when using the two finger scrolling, I only see the issue when scrolling on the side of the touchpad.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".