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Member Since: ‎05-26-2013
Message 1 of 2 (67,641 Views)

Mouse pad locked, won't unlock with double click in left hand corner

I've accidentally locked my mousepad on an HP 4520s laptop (running windows 8). I've tried the "double click on the amber light" to unlock it, but it doesn't work (I've tried it about 1000 times).

It doesn't seem to be a physical issue, as the mousepad still works at the startup screen.

Is there a way to manually remove the lock via a setting on the laptop?
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Posts: 15,774
Member Since: ‎04-14-2009
Message 2 of 2 (67,627 Views)

Re: Mouse pad locked, won't unlock with double click in left hand corner

[ Edited ]

The TouchPad / MousePad may just be disabled or it could be "stuck".


First, Try a Power Reset in case it is "stuck":

Notebooks- Power Reset to Resolve Hardware and Software Issues- Sealed Non-Removable Battery


Notebooks - Power Reset to Resolve Hardware and Software Issues - Removable Battery

The Power Reset cannot tell the difference between drivers - it does not analyze a driver before applying it.



If the driver on disk is the wrong driver before the Reset, it is still the wrong driver after the Reset.

If the driver INSTRUCTIONS are tangled, messed up, or missing, then the Reset may fix the problem.



Why a Power Reset works to fix some issues: 

The Hard Power Reset does not install anything on your computer, it does not remove anything from your computer, and the Reset does not change or update any of the programs on your computer.  Your data and files remain as they were before the reset was applied. 


Why a Power Reset might Not Work:

If the issue is more than just entanglement, if the "good instructions" on the computer are not good enough -- that is, if you need an update, a new driver, or if there is a problem that cannot be "untangled", then the Reset will not work.


If there is a hardware problem the Power Reset will not work.



You best served with an external mouse for the next part.


If the TouchPad has become disabled, in most cases you can Enable it.



There are two main ways in which a TouchPad is Disabled / Enabled.


  • TouchPad can be Disabled /Enabled  while an external mouse is connected

Windows key + X > P > Mouse > Tab TouchPad /ClickPad Settings >

(UN)CHECK "Disable internal pointing device when external USB pointing device is attached"



  • TouchPad may be Disabled / Enabled within the TouchPad Settings

Windows key + X > P > Mouse >Tab TouchPad /ClickPad Settings > TouchPad Settings >

Tapping > Click on "Spikey wheel" >

in "Top Left Action"(UN)CHECK  "Switch TouchPad off"




Here is a TroubleShooting Guide to help:

Using and Troubleshooting the TouchPad (Windows 8)


Ignore the rather ancient picture at the beginning of the Guide -- this really is about Windows 8.  Smiling.



Good Luck!



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Kind Regards,
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