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‎09-27-2021 12:29 AM

HP Recommended
Product: HP Chromebook x360 14c
Operating System: Chrome OS

Hi, yesterday my chromebook fell from my hand and it's screen broke from the top left corner. The glass is only broken from the top left side and its cover also has a dent. When I turn on my chromebook the mouse just goes wild and some apps just open and close unexpectedly. I have the standard warranty remaining of two months. What should I do? I really hope it can be fixed.

20210927_112059.jpg20210927_112208.jpg

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1 REPLY 1

‎09-30-2021 11:53 AM

HP Recommended

@Sal205

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand your HP Notebook display assembly are broken. In order to fix this issue, your computer needs to be serviced.
As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out.

 

HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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