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‎05-06-2020 03:47 PM

HP Recommended
Product: HP Pavilion Beats 15
Operating System: Microsoft Windows 10 (64-bit)

Product name: HP Beats 15 Notebook PC

Product Number: G6R14UA#ABA

Hello,

 

I was wondering if someone can help me find a solution for my painfully slow download speed? I recently just upgraded my 1TB HDD to a 1TB SSD. I cloned it and installed the SSD, and everything worked great, boot time was faster, applications felt faster. However, when I try to download anything, I’ve noticed that my download speed became unbelievable slow. It used to download things pretty quickly but now it seems like it downloads at about 1mb/s. 

1 person had the same question
1 REPLY 1

‎05-14-2020 01:08 PM

HP Recommended

@Kaelt97

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Detecting and removing spyware and adware
  • Step 2: Scanning for and removing viruses
  • Step 3: Blocking browser pop-ups
  • Step 4: Clearing browser history, removing temporary Internet files, and resetting browser settings
  • Step 5: Updating network drivers
  • Step 6: Disabling software that opens with Windows
  • Step 7: Contacting your Internet Service Provider
  • Step 8: Disabling or modifying how programs access the Internet
  • Click here: https://support.hp.com/in-en/document/c03460887 to completer troubleshooting steps.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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