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‎01-21-2019 11:01 PM

HP Recommended
Product: Pavilion 15-cw0014AU
Operating System: Microsoft Windows 10 (64-bit)

I just got my new HP Pavilion 15-cw0014AU computer today, and I love it, but the battery runs out extremely fast. I am only on google chrome and some Office 365 apps at quite a low brightness setting, but the computer still only lasts around 2-3 hours, if that. Really disappointed as I need this for school and that won't last me the day.

Any help would be appreciated on either ways to increase battery life (hardware upgrade or just operating differently), whether there might be something wrong with my laptop, or if this is just a disappointing factor about the Pavilion/HP laptop series.

Thank you 🙂

2 REPLIES 2

‎01-21-2019 11:02 PM

HP Recommended

Just an FYI, I've done the HP diagnostics test and the battery passed

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‎01-23-2019 02:15 PM

HP Recommended

@leelee362,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article to improve the battery performance and check if it helps.

 

https://support.hp.com/in-en/document/c01297640

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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