Notebook uses only 2400Mhz instead of 3200Mhz RAM speed

[Roger334]

I own this notebook: HP Pavilion 14-ce3040ng 2019, germany

and it had this RAM preinstalled:

Samsung M471A2K43CB1-CTD 16GB PC4 DDR4-2666mHz Single SO-DIMM

Then I replaced it with this RAM:

G.Skill Ripjaws 16GB PC4  DDR4-3200mHz CL18 Single SO-DIMM

My notebook ist working great with the new Rjpjaws RAM but my Windows 10 64Bit shows me that it uses only 2400 instead of 3200 MHz. I went to the advanced  bios settings and found  under the memory section a huge amount of changing options. So I saw an option called "maximum frequency" and changed the settings from 2400 to 3200MHz. However nothing changed and windows still shows 2400MHz in use.  I mean the pre-installed RAM also worked  with2666MHz which is above 2400MHz but the system doesnt want to use the full 3200MHz available on my new RAM and limits it to 2400MHz.

I have an Intel i7 1065G7 CPU which also supports DDR4 3200Mhz. I also have to the newest bios update installed F.03

I need a solution for this, please help me.

Thanks in advance!

[banhien]

@Roger334 

Its specs

     https://support.hp.com/au-en/document/c06455213

You should ONLY use 2666MHz RAM (supported), over that number it will automatically downgrade. Have you been attending a F1 race. You can't run those cars (speed) on normal city streets.

Regards.

[Roger334]

But why does it allow me to higher the frequency in the bios?

i have a second laptop from toshiba and i upgraded it also without problems to a higher frequency ram model.