-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Omen 17-an152na high cpu temperature

Create an account on the HP Community to personalize your profile and ask a question
04-18-2020 01:10 AM
Hello everybody,
Please help me to find a solution. I have this laptop (OMEN 17 AN152NA) for 2 weeks. I tried all the possible softwares and latest BIOS update, trying to reach normal temperatures of CPU. Even when I'm starting the machine I reach temps of 53 - 55 degrees Celsius on idle. When playing games I reach, with no problems, 95 degrees Celsius. The fan speed is constantly fluctuating even after a fresh start.
I saw that this problem was posted before by other users. Please help me to find a solution.
I7 8750H
GTX 1060
2 x SSD Intel + Samsung M2
16 gb RAM
04-21-2020 05:36 PM
I reviewed your post and I understand that the computer is overheating.
Don’t worry, I assure you I will try my best to get this sorted.
Have you reinstalled Windows on your computer?
Meanwhile, I recommend you perform a system test on the computer to make sure that there are no hardware issues.
Follow the steps in the below article to perform a system test.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee